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Cancellation policy

When you purchase a subscription you are authorizing repeat charges (and deliveries if your subscription is for a physical product). These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged at the frequency of your selected product.

Some subscriptions can be managed from within your Account settings, depending on the subscription terms. If you are unable to edit your subscription, please call or email to discuss further. Not all subscriptions can be self-cancelled/edited. Some subscription auto-renewals that are not managed ahead of renewal time may not be eligible for refunds; some may be eligible for a refund minus a processing fee to cover merchant fees.

See our returns policy for more details on returns and refunds.